Terms and conditions

TERMS AND CONDITIONS FOR TURF DELIVERY AND TERMS OF PAYMENT

  1. In the event the customer who originally placed the turf order, or the person placing the order on his or her behalf, cancels the order after our minimum 24 hour cancellation period, such cancellation will only be accepted on the terms that the purchaser accepts full responsibility for all expenses incurred thus far up to the time of cancellation.This means if we have already harvested the turf – you still have to pay for it.
  2. Any obligation to supply is entered into upon the express condition that Daleys Turf will not be liable for delivery delays which occur for reasons beyond our control.This means if we get a flat tyre, or are held up with unexpected traffic delays, we might not be able to honour our original delivery time specified. We will however, give you a courtesy call or text to let you know if there are any changes that may inconvenience you.
  3. Turf is a perishable product. It could discolour through heat if it remains stacked for longer than necessary periods. These periods will vary depending on the season. Daleys Turf will not accept any responsibility, or be held liable for any deterioration of turf quality due to delays with installation, or poor management on behalf of the recipient once the product is delivered.This means you should arrange to have your turf installed on the selected day of delivery.
  4. Unless prior agreement is reached, and the Delivery Waiver/Disclaimer signed, the company undertakes to deliver and the customer to receive Daleys Turf products on the nature strip. The delivery vehicle will only entre the job area to facilitate unloading at the customer’s own risk and responsibility and at the absolute discretion of the truck driver.  This means if you ask our driver to drive his forklift or truck on your concrete driveway and he/she is concerned the weight of the vehicle will crack or damage the surface, he/she may refuse to do so. If you insist it will be “OK”, then any costs incurred to repair or replace subsequent damage will be at the cost to the home owner or landscape contractor, not Daleys Turf.  
  5. The customer is under obligation to supply Daleys Turf with all the relevant information regarding the delivery site and to identify any potential hazards for our large trucks at the time of placing the order to enable the safe delivery of turf to their desired location.This means at the time of placing the order, the customer is required to advise Daleys Turf if the truck driver is likely to encounter any hazards which may pose a safety risk to our truck driver, our trucks/vehicles or public safety. Hazards such as; main roads, narrow roads, one-way access only, dead ends, schools in the area, overhanging trees, unmade or unsafe road conditions, roundabouts or traffic islands. As such, if Daleys Turf deems a delivery unsafe, alternative arrangements may need to be made, or additional charges may be incurred.
  6. Turf orders detailed on the tax invoice receipt must be double checked by the customer on delivery.  Daleys Turf will not be held responsible if this check is not made prior to dispatch and leaving the jobsite.This means the customer/recipient is required to double check the turf variety and quantity is as per the turf order while the truck driver is still at your property.
  7. Payment must be arranged for all orders at the time of placing the order. The delivery driver will not accept personal cheques or cash on delivery, unless prior arrangement is made with management. Credit accounts will only be offered to approved Daleys Turf customers.

ORDER YOUR TURF ONLINE OR CALL US ON 1800 325 397
TO DISCUSS YOUR TURF NEEDS

Backed by a 10 Year Warranty

All our turf varieties are backed by a 10 Year Warranty for your peace of mind

Member of Lawn Solutions Australia

Daleys Turf is a member of the Lawn Solutions Australia group – dedicated to providing the best quality turf on the market

AusGap Certified

Daleys Turf is AusGAP Certified meaning all our turf and our services meet the highest industry standards

Original Breeder

Your guarantee that you are purchasing genuine Sir Walter DNA Certified buffalo, only available through Lawn Solutions Australia accredited members and resellers

Client Feedback

Excellent
4.9
Bruce Fraser
We are very happy with our new lawn laid recently by Daleys turf. We found Harley and all the staff at Daleys not only friendly but very professional. We found them very competitive and the job was carried out with the minimal of fuss. We would have no hesitation in recommending Daleys Turf.
Christine Withanage
We requested a quote from Daleys Turf which we received in a very timely manner. They were punctual in the spraying and attended to the replacement of the grass in an excellent manner. They worked very hard on day day until the job was completed. Would be happy to recommend them to anyone needing new grass. Thanks,
Danielle Townsend
The team at Daleys Turf were amazing from the initial contact all the way through the process and beyond. They have been informative and answered all questions, excellent communication with prompt and punctual service. Love our lawn and highly recommend. Thank you !
Henry Martin
Excellent service, beautiful product. Highly recommend any person or landscape business to use the Daleys team. They go above and beyond to make a project come together. Very thankful.
Colette Taylor
Our excellent experience with Daleys Turf started when Harley Schenk arrived at our home to assess our requirements for a new front lawn. His expertise coupled with his friendly manner and detailed explanation created an immediate confidence that assurred us we had chosen the best company for our needs. Harley arrived on schedule, was well presented and wasted no time in preparing the quote. On the day of installation again he arrived on time with his colleague Patrick and together they carried out the task. They were painstaking in their efforts in preparing the site and laying the new turf. I have witnessed many lawns being laid in our suburb and I can honestly state that my lawn stands out from the rest, due to the quality of the product and the meticulous standard of Harley's workmanship. If you think your lawn is in need of replacement do not hesitate to engage Harley at Daleys Turf, you will not be disappointed.
Jazzy B
Recently had over 1100 sqm of Sir Walter DNA Certified turf installed at my property by Daley's Turf. The turf is superb quality and looking fantastic in my front & backyards. The whole project management with Harley was 100% outstanding ~ from the initial & follow up consultations, soil preparation advice, help choosing the right turf for our block and finally the install with his small team. Absolute 5 star review to Daley's Turf for such an amazing project done to the highest level. Thanks 🙂
Roslyn BYRNE
We’re very happy with the Sir Walter laid by Daleys Turf. This is its first winter and the area doesn’t get a lot of sun, but we are thrilled with how well it is going and how it has retained its greenness. We still have some further renovation work to do on our yard but having the turf laid gave it a brilliant start. Daleys Turf also have great customer service and follow up from time to time to see how their handiwork is going! Highly recommend this company!
Mike Saunders
We have had a major landscaping project including a pool and over 200sq mtrs of turf. We chose Daleys Turf because they grow the turf, provide an installation service but most importantly because Pat who came round to quote was very knowledgeable and it would be him managing and laying the turf. Pat and the team arrived as agreed and worked hard all day and I find it difficult to find the words to describe the transformation they created for us. Pat worked with us all day checking it was going as we wanted and making suggestions that would help with drainage and looks. We are absolutely delighted with the outcome. Pat called a few days later to check all was well and we know he is just a phone call away if we need advice. We even got a lawn care pack at the end of the day! Daleys Turf were not the cheapest quote we got but we are so pleased we chose them. Thank you Pat and Team. A few of before and after pics but they don't do justice to the quality of the job.
Michael Virgona
Terry, Carmel and the team from Daley's Turf were wonderful - very friendly, knowledgable and a pleasure to deal with. The new lawn in our pool area is looking fantastic. Our kids are loving this grass - soft underfoot and very nice to do cartwheels on. Highly recommend Daley's for anyone looking for quality turf that lasts. After sales support great too.
Ozzie Emery
Friendly and knowledgeable staff that give great advice on your lawn care.
Matthew Martin
Terry and the team were amazing, we had 950m2 of Sir Grange laid and the team took extra care and detail in laying the grass. Terry was extremely accomodating in helping me get to my end goal, highly recommend Daley's Turf and look forward in utilising Terry and the team in the future, thank you.
Chris Smallwood
I couldn't be happier with my experience with Daley's Turf! Not only is the product first class, but all of my interactions with the staff were very positive and helpful. I loved the energy of everyone I spoke to and my new turf looks amazing! Well worth the drive up from Ipswich. Thanks again guys!
Bruce Fraser
We are very happy with our new lawn laid recently by Daleys turf. We found Harley and all the staff at Daleys not only friendly but very professional. We found them very competitive and the job was carried out with the minimal of fuss. We would have no hesitation in recommending Daleys Turf.
Michael Dell
Look no further than Daleys Turf for the highest quality turf, exceptional service, and a team with unparalleled expertise. Their knowledgeable staff, top-notch products, and dedication to customer satisfaction make them the go-to choice for all your turf needs. Whether you're a homeowner or a professional, Daleys Turf has got you covered. Highly recommended!"
Bright Sky Mowing and Garden Services
Friendly and helpful staff who went above and beyond for me. Gave me brochures for my customer to ensure they knew how best to look after their lawn with watering and weeding and fertilising tips. Definitely going back.
John Hadlow
What an amazing bunch of men. Friendly, efficient, very knowledgable. A special thanks to Terry who went above and beyond his work requirements. Much appreciated for all your help. I would have no trouble in recommending this company or their staff.
stephen eather
Great service from Terry and his team at Daley’s Turf Farm. The meters of lawn I got was in fantastic condition and the service was A1. Any turf questions, they are the people to ask.
Ian Houghton
I have been buying turf regularly with Daley's now for 5 years and have been using their product for over 8 years. Their turf has always been top notch and consistent. The staff are friendly and efficient. Can't ask for much more really.Cheers Daleys
Sean O'Connor
As everyone else has said. Expert advice. Terrific service. Highly recommended!
Laleeta Sharma
We are very happy with Harley from Daleys Turf for doing our backyard. Excellent work, is of extremely high standard and very professional and down to earth person. I wish I had got our front yard done by Harley too!!
ross shinkel
Daleys Turf are a really great business to help you with all your lawn needs.We had a problem with drainage at our property and lost some of the turf that Daleys had supplied.Harley and the staff were very understanding,helpful and honoured the guarantee, supplied replacement turf.We would highly recommend this business and particularly Harley for excellent service
Angela De Paula Assis
Daleys Turf have the most incredible customer service. We dealt with Carmel, Harley, Pat and Michael, all of whom were patient and generous with their time and advice when we needed some guidance to care for our 6 month old lawn. I highly recommend Daleys Turf.
Karra Haight
Terry and Harley worked absolute wonders! So happy with our new lawn... from start to finish they were really easy to deal with and offered great advice! As soon as it was laid it looked like it had been there forever and it took to the soil beautifully! Terry was kind enough to give me his sprinkler and tap timer when he noticed ours had been broken - above and beyond! Pictures just under 4 weeks after installation - front before mow, inside fence after it's first mow! These are unedited... it's so green!! Thank you Daleys Turf!
Ross Ginns
Very happy with the service and product from Daleys Turf. Harley was a pleasure to deal with and nothing was too much trouble. The lawn looks fantastic, advice was spot on and workmanship very professional. would highly recommend Daleys to any prospective customers. Thanks again!
Megan Hockenhull
Amazing people to deal with. Fresh Turf, fast service and exceptionally nice delivery guy who was polite and courteous. Hubby got a new lawn book and a stubbie holder, he is a happy man. Thanks guys ????
Donna Breen
Couldn’t be more than happy with Daleys Turf.So helpful with picking our lawn and went out of there way to help lay itEven came round the next day to check every thing was ok.Would highly recommend all the staff.So helpful
S K
Thanks to Pat and the team. Amazing service as always. This is the third time I have used Daley's to help us create another beautiful lawn.
Saul Johnson
The Quality of Daleys Turf products (across all species of turf) have all ways been top notch. Their service also matches. What a great company to engage with.
Brett Kersnovske
What a fantastic business!! Friendly, helpful, awesome product and advice. Highly reccomend!
Karen Riddell
Great service, our Sir Grange has been down for 6 years and Jamie came out to have a look and supply us with a treatment to help with our little problem we love our lawn and are very happy with the service.
Scott Hutchison
Terry and his team are fantastic people to deal with. They have a real wealth of knowledge, are extremely helpful and were happy to advise us on the best turf for our landscape situation. They even lent me a roller!! 😁Thanks again Tezz.
Jayden Smith
Daley's turf has such amazing service within a space of a week and a half I had turf organised and sent 600km not 1 bit was bad. all was planted and looking good. Thank you Daley's turf
Jonathan Colquhoun
Daley's Turf have amazing quality products and they take the time to give you the best advice. Great people producing the best turf.
Johan Vinnersted
Absolute pleasure working with these guys! They were flexible and professional all the way through and the outcome was amazing. And...the price was really competitive too! Would not hesitate recommending to anyone who’s looking to get some turf done. Thanks to Harley and his colleagues for a job well done.
adrian merzi
After all this rain I had to to redesign the front garden leaving bare patches in the lawn.I went to Daley’s turf to grab a couple of rolls buffalo and found the staff went above and beyond to help with what I needed, so helpful and obliging. Would definitely recommend to everyone.
louis zaragoza
I have a home putting green project and Daleys shipped me some zoysia sprigs through an overnight courier. Arrived a few days later but the sprigs were packaged very well and arrived in great condition. Daleys also followed up the order making sure the product was safe and happy to give some guidance with the care and planting of the sprigs. 1 week in and the grass is starting to get some shoots. Thanks guys.
kylee moore
Very happy with the turf supplied by Daley's. the staff are friendly polite and very knowledgeable , good pricing High quality turf.Highly recommend.
Ayden Marcon
The process from quote to finished product was very professional. I can't rate daleys turf high enough, even giving me helpful tips after the install to keep on top of my grass. If you want good quality turf and friendly staff willing to help you daleys turf is a no brainer.
Karra Haight
Terry and Harley worked absolute wonders! So happy with our new lawn... from start to finish they were really easy to deal with and offered great advice! As soon as it was laid it looked like it had been there forever and it took to the soil beautifully! Terry was kind enough to give me his sprinkler and tap timer when he noticed ours had been broken - above and beyond! Pictures just under 4 weeks after installation - front before mow, inside fence after it's first mow! These are unedited... it's so green!! Thank you Daleys Turf!
ross shinkel
Daleys Turf are a really great business to help you with all your lawn needs.We had a problem with drainage at our property and lost some of the turf that Daleys had supplied.Harley and the staff were very understanding,helpful and honoured the guarantee, supplied replacement turf.We would highly recommend this business and particularly Harley for excellent service
Laura Young
I am so impressed with the quality of the turf and the service provided by Daleys Turf that I would highly recommend them to anyone. My new lawn is amazing and Daleys have quality products to look after it. The staff are very knowledgeable and gave me great advice for looking after my new lawn. Very happy.
Peter Hamlyn
We have no hesitation in recommending Daley's Turf to you. They have delivered a first rate product in a professional manner. There was great communication with the company. The turf was ordered, an onsite inspection and discussion of alternatives and in no time we have a beautiful lawn. Special thanks to Harley for making it happen.
AP Signs
Top Blokes, very professional and dedicated to the customer experience
Jan Saunders
The transformation in our backyard is simply amazing! Pat and his team were friendly and answered all of our questions prior to and during the project. The guys worked seamlessly and passionately to complete the task in just one day. Our yard has gone from an ugly mass of mud and bumps to a beautiful green smooth and silky lawn. Can't recommend Daleys Turf enough.
Jon O
What a bloody sensational job! Had the boys from Daley’s Turf supply and lay the turf at our house this morning. The Sir Walter turf was top notch quality (the deepest green I’ve ever seen) and all the workers were friendly, polite and very knowledgeable. Also had the privilege of meeting the owner when he came to quote the job, so a massive thanks to you Terry and your staff. Wouldn’t go anywhere else!!
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