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TERMS AND CONDITIONS FOR TURF DELIVERY AND TERMS OF PAYMENT

  1. In the event the customer who originally placed the turf order, or the person placing the order on his or her behalf, cancels the order after our minimum 24 hour cancellation period, such cancellation will only be accepted on the terms that the purchaser accepts full responsibility for all expenses incurred thus far up to the time of cancellation.This means if we have already harvested the turf – you still have to pay for it.
  2. Any obligation to supply is entered into upon the express condition that Daleys Turf will not be liable for delivery delays which occur for reasons beyond our control.This means if we get a flat tyre, or are held up with unexpected traffic delays, we might not be able to honour our original delivery time specified. We will however, give you a courtesy call or text to let you know if there are any changes that may inconvenience you.
  3. Turf is a perishable product. It could discolour through heat if it remains stacked for longer than necessary periods. These periods will vary depending on the season. Daleys Turf will not accept any responsibility, or be held liable for any deterioration of turf quality due to delays with installation, or poor management on behalf of the recipient once the product is delivered.This means you should arrange to have your turf installed on the selected day of delivery.
  4. Unless prior agreement is reached, and the Delivery Waiver/Disclaimer signed, the company undertakes to deliver and the customer to receive Daleys Turf products on the nature strip. The delivery vehicle will only entre the job area to facilitate unloading at the customer’s own risk and responsibility and at the absolute discretion of the truck driver.  This means if you ask our driver to drive his forklift or truck on your concrete driveway and he/she is concerned the weight of the vehicle will crack or damage the surface, he/she may refuse to do so. If you insist it will be “OK”, then any costs incurred to repair or replace subsequent damage will be at the cost to the home owner or landscape contractor, not Daleys Turf.  
  5. The customer is under obligation to supply Daleys Turf with all the relevant information regarding the delivery site and to identify any potential hazards for our large trucks at the time of placing the order to enable the safe delivery of turf to their desired location.This means at the time of placing the order, the customer is required to advise Daleys Turf if the truck driver is likely to encounter any hazards which may pose a safety risk to our truck driver, our trucks/vehicles or public safety. Hazards such as; main roads, narrow roads, one-way access only, dead ends, schools in the area, overhanging trees, unmade or unsafe road conditions, roundabouts or traffic islands. As such, if Daleys Turf deems a delivery unsafe, alternative arrangements may need to be made, or additional charges may be incurred.
  6. Turf orders detailed on the tax invoice receipt must be double checked by the customer on delivery.  Daleys Turf will not be held responsible if this check is not made prior to dispatch and leaving the jobsite.This means the customer/recipient is required to double check the turf variety and quantity is as per the turf order while the truck driver is still at your property.
  7. Payment must be arranged for all orders at the time of placing the order. The delivery driver will not accept personal cheques or cash on delivery, unless prior arrangement is made with management. Credit accounts will only be offered to approved Daleys Turf customers.

ORDER YOUR TURF ONLINE OR CALL US ON 1800 325 397
TO DISCUSS YOUR TURF NEEDS

Backed by a 10 Year Warranty

All our turf varieties are backed by a 10 Year Warranty for your peace of mind

Member of Lawn Solutions Australia

Daleys Turf is a member of the Lawn Solutions Australia group – dedicated to providing the best quality turf on the market

AusGap Certified

Daleys Turf is AusGAP Certified meaning all our turf and our services meet the highest industry standards

Original Breeder

Your guarantee that you are purchasing genuine Sir Walter DNA Certified buffalo, only available through Lawn Solutions Australia accredited members and resellers

Client Feedback

We are very happy with our new lawn laid recently by Daleys turf. We found Harley and all the staff at Daleys not only friendly but very professional. We found them very competitive and the job was carried out with the minimal of fuss. We would have no hesitation in recommending Daleys Turf.
Bruce Fraser
We have no hesitation in recommending Daley's Turf to you. They have delivered a first rate product in a professional manner. There was great communication with the company. The turf was ordered, an onsite inspection and discussion of alternatives and in no time we have a beautiful lawn. Special thanks to Harley for making it happen.
Peter Hamlyn
I couldn't be happier with my experience with Daley's Turf! Not only is the product first class, but all of my interactions with the staff were very positive and helpful. I loved the energy of everyone I spoke to and my new turf looks amazing! Well worth the drive up from Ipswich. Thanks again guys!
Chris Smallwood
Terry and Harley worked absolute wonders! So happy with our new lawn... from start to finish they were really easy to deal with and offered great advice! As soon as it was laid it looked like it had been there forever and it took to the soil beautifully! Terry was kind enough to give me his sprinkler and tap timer when he noticed ours had been broken - above and beyond! Pictures just under 4 weeks after installation - front before mow, inside fence after it's first mow! These are unedited... it's so green!! Thank you Daleys Turf!
Karra Haight
I am so impressed with the quality of the turf and the service provided by Daleys Turf that I would highly recommend them to anyone. My new lawn is amazing and Daleys have quality products to look after it. The staff are very knowledgeable and gave me great advice for looking after my new lawn. Very happy.
Laura Young
Recently had over 1100 sqm of Sir Walter DNA Certified turf installed at my property by Daley's Turf. The turf is superb quality and looking fantastic in my front & backyards. The whole project management with Harley was 100% outstanding ~ from the initial & follow up consultations, soil preparation advice, help choosing the right turf for our block and finally the install with his small team. Absolute 5 star review to Daley's Turf for such an amazing project done to the highest level. Thanks 🙂
Jazzy B
Our excellent experience with Daleys Turf started when Harley Schenk arrived at our home to assess our requirements for a new front lawn. His expertise coupled with his friendly manner and detailed explanation created an immediate confidence that assurred us we had chosen the best company for our needs. Harley arrived on schedule, was well presented and wasted no time in preparing the quote. On the day of installation again he arrived on time with his colleague Patrick and together they carried out the task. They were painstaking in their efforts in preparing the site and laying the new turf. I have witnessed many lawns being laid in our suburb and I can honestly state that my lawn stands out from the rest, due to the quality of the product and the meticulous standard of Harley's workmanship. If you think your lawn is in need of replacement do not hesitate to engage Harley at Daleys Turf, you will not be disappointed.
Colette Taylor
Very happy with the service and product from Daleys Turf. Harley was a pleasure to deal with and nothing was too much trouble. The lawn looks fantastic, advice was spot on and workmanship very professional. would highly recommend Daleys to any prospective customers. Thanks again!
Ross Ginns
Terry and Harley worked absolute wonders! So happy with our new lawn... from start to finish they were really easy to deal with and offered great advice! As soon as it was laid it looked like it had been there forever and it took to the soil beautifully! Terry was kind enough to give me his sprinkler and tap timer when he noticed ours had been broken - above and beyond! Pictures just under 4 weeks after installation - front before mow, inside fence after it's first mow! These are unedited... it's so green!! Thank you Daleys Turf!
Karra Haight
We are very happy with our new lawn laid recently by Daleys turf. We found Harley and all the staff at Daleys not only friendly but very professional. We found them very competitive and the job was carried out with the minimal of fuss. We would have no hesitation in recommending Daleys Turf.
Bruce Fraser
Daleys Turf are a really great business to help you with all your lawn needs.We had a problem with drainage at our property and lost some of the turf that Daleys had supplied.Harley and the staff were very understanding,helpful and honoured the guarantee, supplied replacement turf.We would highly recommend this business and particularly Harley for excellent service
ross shinkel
We are very happy with Harley from Daleys Turf for doing our backyard. Excellent work, is of extremely high standard and very professional and down to earth person. I wish I had got our front yard done by Harley too!!
Laleeta Sharma
Daleys Turf are a really great business to help you with all your lawn needs.We had a problem with drainage at our property and lost some of the turf that Daleys had supplied.Harley and the staff were very understanding,helpful and honoured the guarantee, supplied replacement turf.We would highly recommend this business and particularly Harley for excellent service
ross shinkel
As everyone else has said. Expert advice. Terrific service. Highly recommended!
Sean O'Connor
What an amazing bunch of men. Friendly, efficient, very knowledgable. A special thanks to Terry who went above and beyond his work requirements. Much appreciated for all your help. I would have no trouble in recommending this company or their staff.
John Hadlow
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